TicketDesk 3 Dev Diary – Localization and Internationalization

worldOne of the most frequently requested features for TicketDesk 2 was support for localization. TicketDesk is a stringy application; lots of system generated text that will end up in the user’s face at some point. Localizing TD2 required combing through the source code, line-by-line, translating magic strings by hand.

Clearly, this is not an acceptable approach with TicketDesk 3.

Since localization is thorny, and a weak spot in my own skill-set, I consider it essential to designed for localization as early in the process as possible… and now that the code has gotten to the point where it draws a useful UI, it is time to get started.

In the typical Asp.Net application, localization is mostly just a matter of creating resource files that contain the text translations, then making sure the code only gets text from those resources. There is a lot of support in .Net around localization, cultures, and resource files, so this is pretty easy to do. The only difficult part, for the mono-lingual developer, is getting the text translated into those other languages in the first place.

TicketDesk 3 is a SPA application, which presents a different problem. The UI is mostly HTML and JavaScript, so all that nice .Net localization stuff is unavailable when generating the screens that users will actually see. So the first step was to find a JavaScript library for localization; something that does the same job as .Net resource files. The second challenge was connecting that JavaScript library to the server-side .Net resource files.

Fortunately, there is a fantastic JavaScript library called i18next that fits the bill.

Translations in TicketDesk 3:

i18next follows a pattern similar to server-side .Net resource files. You supply it with json files that contain translated text. Once i18next has the text, it takes care of binding it to the UI via an HTML data-* attributes, or through javascript functions directly. As a bonus, i18next is easy to use in conjunction with knockout’s own UI binding.

TicketDesk performs text functions on the server too, so it still needs resource files, so I wanted to be able to pipe the contents of the resource files to i18next directly, rather than maintaining separate translation files for the server and client. For this, I leveraged Asp.Net Web Api. Configuring i18next to get its json translations from Web Api is simple –just map the URLs it uses to Web Api endpoints.

The Web Api controller itself was a bit more complex. It has to detect the specific language that i18next is requesting, then build an appropriate response in a format i18next can consume. The controller loads a ResourceSet for the requested culture, then loops through the properties to build a dynamic key/value object with all the translated text. Once that’s done, it outputs the dynamic collection as a json response.

i18next has a richer set of capabilities than straight .Net resource files. Resource files are just simple name/value lookups. With i18next, the translation files can have nested properties, replacement variables, and there are features for interpolation (plural forms, gender forms, etc.). These features are available in .Net with some advanced language frameworks, but the basic resource files don’t go that far. Fortunately, TicketDesk only needs the basic set of features, so a flat name/value lookup should be sufficient to get the job done; though it doesn’t leverage some of i18next’s more advanced features.

Localization is more than text translations. TicketDesk also deals with numbers occasionally, and there are some dates too. Fortunately, it isn’t a number heavy application, nor are are there user editable dates or numbers.  The moment.js library easily handles local date display formatting, and numeral.js can handle the couple of numbers.

The main weak point in TicketDesk 3’s localization will be an absence of structural language transformations. Once you get into right-to-left languages and other exotic forms, the physical layout of the entire UI has to change. Sadly, I do not have the expertise to correctly design for such languages.  HTML 5 and CSS 3 do have decent support for this kind of cultural formatting though, so my hope is that anyone needing to localize for these languages can do so themselves without difficulty.


My intention for TicketDesk 3 was simple localization; the admin would tell the server what language to use, and the system would just generate the UI in that language for all users. I did not initially expect to support dynamic internationalization — the ability to support multiple languages based on individual user preference.

When I got into the details of the i18next implementation though, it quickly became apparent that TicketDesk 3 could easily achieve real internationalization… in fact, internationalization would be about as easy as static localization.

The result is that TicketDesk 3 will be internationalized, not just localized. It will detect the user’s language and dynamically serve up a translated UI for them –as long as resource files exist for their language. If translations for their specific language and culture aren’t available, it will fall back to the best-matching language, or to the the default if no better match exists.

State of the Code:

I have the plumbing for internationalization in place in the alpha already. It auto-detect’s the browser’s language, or you can override it via the query string (e.g. ?setLng=es-MX). Since I don’t speak any other languages, I can’t provide any real translations myself. For the short term, I have created a generic Spanish resource file, into which I copied the English text surrounded by question marks. This isn’t real localization, but it serves to validate that the localization support works correctly.

For dates, I’m using moment.js, so it should adapt to the browser’s language settings automatically, but I haven’t setup moment to use the querystring override yet… I’ll get to that soon though. I’m not doing any number formatting yet, but when I do I’ll implement numeral.js or a similar library.

When TicketDesk 3 gets into beta, and I have the full list of English text strings in resource files, then I will get a native Spanish speaker to help generate a real set of translations. Hopefully, the community will pitch-in to provide other languages too.

If you want to take a look at the early alpha version, I have published a TicketDesk 3 demo on Azure. I can’t promise that it will be stable, and it certainly isn’t a complete end-to-end implementation. But feel free to play around with it. To play with localization, either change your browser’s language to something spanish (es, or es-MX, or similar), or use the querystring override: ?setLng=es

TicketDesk 3 Dev Diary – Hot Towel

toweliconFor TicketDesk 3, what I most hope to achieve is an improvement in the overall user experience. Since I wrote TicketDesk 2, much has happened in the JavaScript world. New JavaScript frameworks have matured, and enable deeper user experiences with much less development effort than ever before. TicketDesk is a perfect candidate for Single Page Application (SPA) frameworks, so all I had to do was pick a technology stack and learn to use it.

I have decided to start from the wonderful Hot Towel SPA by John Papa. Hot Towel is a visual studio project template that combines packages from several different client and server frameworks. It includes Knockout.js for UI data-binding, Durandal for routing and view management, and Breeze for talking to the ASP.NET Web Api backend.

My main reasons for choosing Hot Towel are:

  • It is a complete end-to-end SPA Template.
  • It is well documented.
  • The components it relies on are reasonably mature, and well maintained.
  • There are good sample applications built on Hot Towel.
  • John Papa published an excellent, and highly detailed, video course for Hot Towel at Pluralsight.
  • It is very easy to learn and use.

One of the disappointments when switching from server-side Asp.Net to a SPA framework is that the UI is pure JavaScript, HTML, and CSS. It makes almost no use of MVC controllers or views, which always makes me feel like I’m wasting valuable server capabilities. A SPA does make heavy use of Asp.Net Web Api for transferring data, but the UI leaves all that wonderful Asp.Net and Razor view engine stuff behind.

Once I learned by way around Hot Towel, I was surprised to find that working with Knockout, Durandal, and Breeze on the client is much easier than working with Asp.Net on the server. I’m no fan of JavaScript as a language, but the current crop of JavaScript frameworks are truly amazing.

Now that I’ve learned my way around Hot Towel’s various components, I’ve been able to develop a fairly advanced set of UI features very quickly. The current UI is very raw and only provides a primitive set of features, but it has already exceeded my initial expectations by several orders of magnitude.

If you want to take a look at the early alpha version, I have published a TicketDesk 3 demo on Azure . I can’t promise that it will be stable, and it certainly isn’t a complete end-to-end implementation. but feel free to play around with it.

Amazing Little Things

One thing I love about programming is that, even after 15 years, I still come across little things that amaze me.

This JavaScript (derived from an answer on stack overflow) toggles the value used by an HTML checkbox.

isChecked ^= 1;

This trivial logic combined with JavaScript’s peculiar type conversion mechanics results in one of the most elegant expressions of intent I’ve ever seen in a single line of code.

node.js: Revolution or Just a Repeat of 15 Years of Failure?

Server-side JavaScript (SSJS), we are being told, again, will deliver the web’s new and brighter future; a future that, apparently, looks just like the parts of Microsoft’s 1996 that no one cared about.

In 1996 Microsoft had comprehensive support for JavaScript on the server. You had Active Server Pages for the web, and Windows Scripting Host for systems automation. Both technologies had  built-in support for JavaScript as a first-class language. 

No one gave a shit.

In 2001 Microsoft released JScript.NET, a version of JavaScript on steroids. It was highly optimized for server-side development, and was promoted as a first class language along-side C# and VB.NET; it was especially promoted for ASP.NET web applications. 

No one gave a shit then either. 

Microsoft still ships classic ASP and the WSH, and both still support JavaScript. They also have continued to release new versions of JScript.NET, though these days they just call it JScript 10.0.

It isn’t as if Microsoft was the only one to do viable SSJS implementations over the years either, and universally they have all failed to generate prolonged interest. JavaScript has come a long way over the years, but there hasn’t been a significant change in the language to makes it suddenly more appropriate for server-side scenarios. The best that can be said is that JavaScript doesn’t suck as bad as it used to.

But now, after 15 years of apathy towards server-side javascript, suddenly people can’t seem to stop talking about it! Projects like node.js, Helma, and Jaxer (just to name three) are getting a lot of press. I’ve even heard 2011 called “the year of server-side JavaScript” by some. Node.js seems to be getting the lion’s share of the attention, and there is even a .NET clone of it called node.net (WTF!?!?! Really?) 

The irony is almost maddening! 

Also, don’t buy this nonsense about re-using the same skills on both the client and the server. That was exactly the same marketing used for JavaScript on old ASP back in 1996.

JavaScript was my first language, and I was one of those few who wrote classic ASP in it. My excuse was that I’d be reusing my existing investment in JavaScript. Take it from me… the skill-reuse argument is pure bullshit.

The actual “skill” in JavaScript is in learning the (horrible) HTML object model and client libraries. None of that translates to the server, so all you keep is the C style language syntax. So, why not just use actual C, or one of the dozens of popular, and more server-appropriate, languages with a C derived syntax?  

Despite all the history though, it’s clear that node.js in particular has gained some impressive traction. There are a ton of rapidly evolving modules for it along with a growing and enthusiastic developer community.  

So, maybe Server-Side JavaScript’s time has finally arrived this time. I personally hope it’s just a fad though. I’d much rather see all this effort get put into bringing real programming languages to the browser (like Google’s Native Client does).